This study estimates transient and persistent technical efficiencies (TEs) using a generalized true random-effects (GTRE) model. We estimate the GTRE model using maximum likelihood and Bayesian estimation methods, then compare it to three simpler models nested within it to evaluate the...

This study proposes a methodology that combines Six Sigma and Data Envelopment Analysis (DEA) to measure the quality of banking services. The proposed framework emphasizes seven essential quality dimensions: prompt response, efficient channels, fraudulence, processes, dependable service,...

Background In this paper, we propose a novel model that allows us to understand the effect of hospital readmis- sions on technology and costs. To do this, we consider that hospitals may experience heterogeneous discharges: on the one hand, discharges corresponding to patients who have completed...

China's primary healthcare (PHC) system, together with rural healthcare services, remains the Achilles' heel in the national healthcare system. Healthcare workers, specifically village doctors, are an integral part of the healthcare system. Using the two-stage data envelopment analysis (DEA) and...