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Beziehungsmarketing
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Consumer behaviour
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Customers' staying intentions
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Dienstleistungsqualität
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Goal attainment
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Personal banking
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El-Manstrly, Dahlia
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Journal of retailing and consumer services
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The influence of goal attainment and switching costs on customers' staying intentions
Temerak, Mohamed Sobhy
;
El-Manstrly, Dahlia
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 51-61
Persistent link: https://www.econbiz.de/10012114986
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