Search Results - subject:"Store attribute"

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How store attribute affects customer experience, brand love and brand loyalty

Anggara, Ahmad Khabib Dwi; Ratnasari, Ririn Tri; Ismah Osman - In: Journal of Islamic marketing 14 (2023) 11, pp. 2980-3006

Persistent link: https://www.econbiz.de/10014428817

Moderating effect of customer's retail format perception on customer satisfaction formation : an empirical study of mini-supermarkets in an urban retail market setting

Yokoyama, Narimasa; Azuma, Nobukazu; Kim, Woonho - In: Journal of retailing and consumer services 66 (2022), pp. 1-9

Persistent link: https://www.econbiz.de/10013209717

The moderating role of shopping trip type in store satisfaction formation

Hunneman, Auke; Verhoef, Peter C.; Sloot, Laurens M. - In: Journal of business research : JBR 78 (2017), pp. 133-142

Persistent link: https://www.econbiz.de/10011736263

Assessing the maximum level of customer satisfaction in grocery stores : A comparison between Spain and the USA

Pilar Martínez‐Ruiz, María; Jiménez‐Zarco, Ana Isabel - In: International Journal of Retail & Distribution Management 39 (2011) 7, pp. 504-521

Purpose – This paper aims to establish the main factors that underlie store attributes, to examine which exert the greatest influences on the achievement of a maximum level of customer satisfaction. This study seeks to determine if there are significant differences not only in the factor...

Persistent link: https://www.econbiz.de/10014803534