The authors examine the antecedents of employee creativity and performance in a frontline service setting. They propose a framework that depicts the relationships between goal orientations and employee creativity and performance, including the intervening effects of self-efficacy and customer...

Structural vector autoregressive (VAR) models were introduced in 1980 as an alternative to traditional large-scale macroeconometric models when the theoretical and empirical support for these models became increasingly doubtful. Initial applications of the structural VAR methodology often were...