Background: Digital transformation is reshaping healthcare operations, with loyalty programs increasingly used to strengthen patient engagement and streamline administrative workflows. However, fragmented information systems and manual verification routines continue to create bottlenecks,...

Technological advances are increasingly influencing how the public sector makes decisions according to citizens' needs and the community's problems. The need for a solution that facilitates the fast adaptation of administration to social context and people's feedback becomes mandatory in order...

Financial sentiment analysis is crucial for making informed decisions in the financial markets, as it helps predict trends, guide investments, and assess economic conditions. Traditional methods for financial sentiment classification, such as Support Vector Machines (SVM), Random Forests, and...

Background: The global climate crisis has intensified the demand for sustainable solutions, positioning Reverse Logistics (RL) as a critical strategy for minimizing environmental impacts. Simultaneously, Industry 4.0 technologies are transforming RL operations by enhancing their collection,...