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~subject:"Customer satisfaction"
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Customer satisfaction
Wechselverhalten
1,026
Switching behaviour
1,022
Theorie
398
Theory
391
Konsumentenverhalten
364
Consumer behaviour
362
switching costs
230
Beziehungsmarketing
182
Relationship marketing
181
Switching costs
181
Competition
140
Wettbewerb
139
Kundenzufriedenheit
98
Dienstleistungsqualität
86
Service quality
86
USA
71
United States
71
Bank
68
Schätzung
68
Estimation
67
Price discrimination
67
Network economics
63
Netzwerkökonomik
63
Preisdifferenzierung
63
Preismanagement
62
Pricing strategy
62
Switching Costs
55
Duopol
53
Duopoly
53
Deutschland
52
Germany
52
Lieferantenmanagement
49
Supplier relationship management
49
Mobile communications
47
Mobilkommunikation
46
Markteintritt
45
Market entry
44
Mobiltelefon
35
Mobile phone
33
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36
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13
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90
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4
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4
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2
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98
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Blut, Markus
5
Evanschitzky, Heiner
4
Bang, Nguyen
3
Marimuthu, Malliga
3
Stan, Valentina
3
Vincent, Nicolas
3
Castro, Ignacio
2
Chih, Wen-hai
2
Chuah, Stephanie Hui-wen
2
Hsu, Li-chun
2
Kleshchelski, Isaac
2
Kolos, Krisztina
2
Mittal, Vikas
2
Mutum, Dilip S.
2
Nagengast, Liane
2
Samudro, Andreas
2
Somosi, Agnes
2
Stiassny, Alfred
2
Susanti, Vonny
2
Tesfom, Goitom
2
Wang, Kai-yu
2
Aali, Abdulrahman Yousef al-
1
Agrawal, Manish
1
Ahmed, Masood
1
Akter, Ratna
1
Al Khasawneh, Mohammad Hamdi
1
Al Naimi, Husam
1
Al-Karaghouli, Wafi
1
Alerić, Dražen
1
Ali, Mazhar
1
Amir, Dr.Huma
1
Andrews MacLelland, Melinda
1
Antón, Carmen
1
Arnott, David C.
1
Arun Kumar Tarofder
1
Auh, Seigyoung
1
Ayios, Angela
1
Babad, Yair
1
Babin, Barry J.
1
Babu, Mujahid Mohiuddin
1
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Journal of business research : JBR
4
Journal of service management
3
Managing service quality : MSQ ; an international journal
3
The journal of business & industrial marketing
3
The service industries journal
3
Asia Pacific journal of marketing and logistics
2
European journal of marketing : EJM
2
International journal of business information systems : IJBIS
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Inventi impact: retailing & consumer services
2
Journal of organizational computing and electronic commerce
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
2
Journal of retailing
2
Journal of retailing and consumer services
2
Journal of service theory and practice : JSTP
2
Marketing intelligence & planning
2
The journal of applied business research
2
The journal of services marketing
2
Auditing : a journal of practice & theory
1
Bangladesh journal of political economy
1
Business and Economic Research : BER
1
Cahiers de recherche / HEC Montréal, Institut d'Economie Appliquée
1
Cogent business & management
1
Corporate reputation review
1
Decision
1
Department of Economics working paper
1
E3 Journal of Business Management and Economics.
1
Economic research
1
Electronic markets : the international journal on networked business
1
EuroMed journal of business
1
European business review
1
European management journal
1
Gabler Edition Wissenschaft
1
Global business review
1
Human systems management : HSM
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Information systems management
1
International journal of bank marketing
1
International journal of business excellence : IJBEX
1
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ECONIS (ZBW)
98
RePEc
1
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91
Switching
costs
, experience goods and dynamic price competition
Doganoglu, Toker
- In:
Quantitative marketing and economics : QME
8
(
2010
)
2
,
pp. 167-205
Persistent link: https://www.econbiz.de/10003977367
Saved in:
92
Relationship exit in different legal environments : a cross-cultural analysis
Camarero, Carmen
;
Antón, Carmen
;
Carrero, Mirtha
- In:
The service industries journal
30
(
2010
)
9/10
,
pp. 1457-1478
Persistent link: https://www.econbiz.de/10008661626
Saved in:
93
The effect of incentives on customer evaluations of service bundles
Andrews MacLelland, Melinda
;
Benedicktus, Ray L.
; …
- In:
Journal of business research : JBR
63
(
2010
)
1
,
pp. 71-76
Persistent link: https://www.econbiz.de/10003909549
Saved in:
94
Country club members' perceptions of value, image congruence, and
switching
costs
: an exploratory study of country club members' loyalty
Back, Ki-joon
;
Lee, Jin-soo
- In:
Journal of hospitality & tourism research : JHTR ; the …
33
(
2009
)
4
,
pp. 528-546
Persistent link: https://www.econbiz.de/10003903187
Saved in:
95
Market share and price rigidity
Kleshchelski, Isaac
;
Vincent, Nicolas
- In:
Journal of monetary economics
56
(
2009
)
3
,
pp. 344-352
Persistent link: https://www.econbiz.de/10003850550
Saved in:
96
The moderating role of switching barriers on customer loyalty in the life insurance industry
Chen, Mei-fang
;
Wang, Ling-huei
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 1105-1123
Persistent link: https://www.econbiz.de/10003990493
Saved in:
97
Two-level model of customer retention in the US mobile telecommunications service market
Seo, Dong Back
;
Ranganathan, C.
;
Babad, Yair
- In:
Telecommunications policy : the international journal …
32
(
2008
)
3/4
,
pp. 182-196
Persistent link: https://www.econbiz.de/10003698652
Saved in:
98
Essays in macroeconomics
Vincent, Nicolas
-
2007
Persistent link: https://www.econbiz.de/10009707369
Saved in:
99
Die Loyalität unzufriedener Kunden : Determinanten und Implikationen
Vollmer, Ingrid
-
2002
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001666502
Saved in:
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