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Search: subject:"Synthetic service quality indicator by importance-performance analysis (SSQI-IPA)"
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Canary Islands
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Dienstleistungsqualität
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Importance-performance analysis (IPA)
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Tourism analysis : an interdisciplinary tourism & hospitality journal
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Revising importance-performance analysis : a new synthetic service quality indicator applied to the tourist apartment industry
Martín, Juan Carlos
;
Mendoza, Cira
;
Román, Concepción
- In:
Tourism analysis : an interdisciplinary tourism & …
23
(
2018
)
3
,
pp. 337-350
Persistent link: https://www.econbiz.de/10011929581
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