Straub, Detmar; Limayem, Moez; Karahanna-Evaristo, Elena - In: Management Science 41 (1995) 8, pp. 1328-1342
There is widespread agreement among researchers that system usage, defined as the utilization of information technology …. Despite the number of studies targeted at explaining system usage, there are crucial differences in the way the variable has … been conceptualized and operationalized. This wide variation of system usage measures hinders the efforts of MIS …