Researching the design and usage of complex socio-technical systems as for instancevirtual communities is especially challenging. Such research subject can often hardly bereduced for meaningful study. Virtual communities, consisting of a (social) context thatinteracts with information...

QFD is employed to the tailoring of rollout processes. The risk of project failure is evaluated by means of a set of risk factors. The result is used to select the tasks that address the risk properly, leading to an efficient rollout process.

Contends that Deming’s philosophy for management is imperfectly understood. Unlike just a few years ago, very many people have now heard of W. Edwards Deming, and know something of his philosophy for management. But “something” is, in most cases, far too little. His work is sometimes...

The paper describes the results of an experimental test of a theoretical model which explains under what circumstances the interaction between MIS-users and EDP-specialists during the design of an information system will lead to success (i.e., efficient task-accomplishment). The research also...