Service orientation has been a major buzz-word in recent years. While the buzz is on a decline, organizations are slowly, but steadily moving towards service oriented designs. However, service orientation turns out to be as much of a managerial challenge as of a technical one. The most important...

Malecki E. J. Global knowledge and creativity: new challenges for firms and regions, Regional Studies. As companies locate research and development in more places, they seek to tap knowledge in new, open ways, to respond to diverse customer demand and short product life cycles. The globalization...

Most organizations today understand the valuable contribution employees as people (rather than simply bodies) provide to their overall performance. Although efforts are made to make the most of the human in organizations, there is still much room for improvement. Focus in the reduction of...

We are motivated by the problem of bandwidth allocation to Internet usersin DBS-based Hybrid Internet, where the Network Operations Center (NOC)-scheduler controls the amount of service provided to each user, by using packet scheduling and buffer management. Such a system exploits the ability of...

We consider here the governance of learning and the diffusion of technological knowledge in the civil aircraft industry. We describe a systemic process by which specialization in knowledge encourages depth whilst breadth is captured through the integration of contributions by the lead...

The Internet is making its way into our day-to-day life. Start-up companies and industry leaders in communication networks are competing in the market place for offering new and high performance solutions to their increasing number of customers. Individuals that, due to their job characteristics...

The objective of this longitudinal case study is to study management control problems in corporate mergers and acquisitions. This is executed by analysing the post acquisition merger processes of two companies of equal size, but with different cultures and management accounting systems (MAS). It...