This research was concerned with the collection of empirical data necessary to estimate the effects ofdecision support tools on the performance of distributed groups. Data was collected in a controlledexperimental environment that simulated a geographically-dispersed meeting through the use...

Service Enterprise Integration is developing a business paradigm that is of considerable interest in both the "push" research the academic area and the "pull" research of industry. A prominent example of this development has been the transformation of IBM into a service enterprise and the...

Test-analyze-and-fix (TAAF) is the mostcommonly recognized method of improvingsystem reliability. The work presented hereaddresses the question of when to stop testingduring TAAF programs involving one-shotsystems when the number of systems to beproduced is predetermined and theprobabilities of...

Within the last 30 years, Manufacturing ResourcePlanning (MRP-type) computer systems have quicklyevolved from basic materials requirement planningsoftware to today's enterprise resource planning (ERP)integrated software packages that reside on client/servercomputer architecture. However, given...

This project defines a decisionsupport system developed to permitthe user to perform a cost - benefitanalysis for any military installationcited for closure, relocation, orprivatization. The procedurerecognizes both the economic costsand strategic benefits of a feasiblesolution. Though the cost...

Purpose – This research aims to develop a model for describing and analysing materials supply systems (MSSs) design in product development projects (PDPs). Design/methodology/approach – Literature on materials supply and production systems design is reviewed in order to derive a MSSs design...

Purpose – This article sets out to describe the benefits of systems thinking in overcoming short‐sighted decision making in business and industrial marketing. Design/methodology/approach – The article illustrates specific tools and recent applications of systems thinking research. Findings...