Purpose – The purpose of this paper is to explore how standardized advanced planning systems (APS) can be used for solving planning problems at tactical and strategic levels, and to identify the perceived effects of using APS. Design/methodology/approach – Multiple case studies involving...

Purpose – The purpose of this paper is to examine the deficiencies and the sources of deficiencies in process changes associated with the implementation of enterprise systems (ES). Design/methodology/approach – In‐depth studies of four firms and additional verification in seven other...

Purpose – The purpose of this paper is to report an investigation into the ways in which Canadian digital library collections have incorporated knowledge organization systems into their search interfaces. Design/methodology/approach – A combination of data‐gathering techniques was used....

As the global economy moves upward, we believe that the lessons learned during the economic downturn to make IT more effective are not only applicable but also critical to ensure that IT continues to deliver greater value to business. Infosys is today a global provider of technology services and...

This paper discusses facilitated Internet evaluation, explores heuristics, tools and systems that have been developed to help users evaluate Internet information. Delineates a taxonomy for these systems, and offers descriptive information and sample tools representative of each category.