Create strong IT governance processesIn the current business climate where a tremendous amount of importance is being given to governance, risk, and compliance (GRC), the concept of IT governance is becoming an increasingly strong component. Executive's Guide to IT Governanceexplains IT...

Die zunehmende Verbreitung und steigende Abhängigkeit von Informationstechnologien und darauf aufsetzender Dienste führen zu bisher unberücksichtigten ökologischen und sozialen Herausforderungen. Das IT-Management sieht sich aufgrund dieser Entwicklung mit neuen Anforderungen seitens der...

Introduction to Enterprise Architecture.- State of the Art -- Foundations -- Communication of Enterprise Architectures -- A Language for Enterprise Modelling -- Guidelines for Modelling -- Viewpoints and Visualization -- Architecture Analysis -- Architecture Alignment -- Tool Support -- Case...

Purpose – Although various practices to facilitate organizational change are proposed in the literature, very little is known about how these practices impact on ITIL adoptions. Therefore, the purpose of this study is to address this gap in the literature by offering insights on how change...