Smart government uses smartphones to provide services to beneficiaries. Organizations face huge obstacles in their attempts to create an efficient methodology for smart government transformation because of the need for successful strategies. Enterprise resource planning and cloud computing are...

This paper examines the effects of the introduction of mobile number portability (MNP) using data from Uruguay. MNP allows customers to switch mobile providers while retaining their phone number, thereby reducing switching costs and potentially enhancing competition. Our analysis reveals that...