Sankey, Michael; Padró, Fernando F. - In: International Journal of Quality and Service Sciences 8 (2016) 3, pp. 345-362
Purpose This paper aims to present findings from a benchmarking exercise by 24 higher education institutions (HEIs) about the use of the Australasian Council on Open, Distance and e-learning (ACODE) Benchmarks and its benchmarking process to provide data about technology-enhanced learning (TEL)...