. Informed by task‐technology fit theory, the authors aim to explore how use of complementary information technologies to support … multiple regression to examine the relationships between indicators of task‐technology fit and reverse logistics performance …/implications – Although limited by the sample frame, the authors’ findings remain consistent with task‐technology fit theory and suggest that …

technology (IT), but ignores the focus on evaluating IT; meanwhile, the task-technology fit (TTF) model takes a directly rational …

task-technology fit theory. Although many researchers have tried to expand these theories, some of their efforts might lack …