Advancements in information technology and graphics software mean that colour graphics are an increasingly important part of the communication of business operations and corporate reporting. Unfortunately, the research literature on the effects of colour graphics on decision performance is...

Examines the three‐way interaction between budget emphasis, participation and task difficulty affecting managerial performance within the framework suggested by Harrison (1992) with a sample of 197 functional heads from Singaporean and Australian manufacturing companies. The results support a...

The critical decision method (CDM) is a technique for obtaining data on real decision making in natural settings. It has been applied in a number of civilian and military settings, and generates data that are rich in content (what happened?), context (when and where did it happen?) and process...

Introduces a method to enhance existing mission and vision statements. The format of the initial statement is changed to (1) suggest an action, (2) identify this action only vaguely, and (3) include a social categorization. Discusses some consequences of the Unifying Action Declarations,...

Describes the moderation of role stress, specified by role ambiguity, conflict and overload, and job satisfaction by thinking styles. Individuals capable of successfully employing specific styles were successful in reducing the deletrious effects of role stress on job satisfaction. Principal...

Introduces the job perceptual discrepancies index (JPDI), which is based on an empirical study of social workers and their team supervisors and was created by comparing supervisors’ and subordinates’ evaluations of the levels of importance of the various tasks in the subordinates’ job. The...

Outlines the results of a departmental purpose analysis project undertaken with the administration section of Cumbria Social Service Inspection unit. The project compared the definitions of purpose and tasks perceived by administration staff with those of their main internal customers.

Introduces the concept of client‐centred marketing to consultants in order to help them market their professional services. This approach comprises several components, including a strategic evaluation of the consulting practice, setting goals and objectives, establishing activity priorities,...