influence of service quality, technical quality (TQ), functional quality (FQ), and reputational quality (RQ) on customer loyalty … latter. Technical quality negatively influences attitudinal customer loyalty, while functional quality affects behavioural …

better technical quality of governance increases happiness in the region. Furthermore, findings suggest that political …

aligned with internal contingencies. This paper seeks to address the relationship between social and technical quality … empirical study we find social quality management practices, not technical quality management practices, are positively … associated with innovation. We also find a reciprocal positive relationship between social quality management and technical …

aligned with internal contingencies. This paper seeks to address the relationship between social and technical quality … empirical study we find social quality management practices, not technical quality management practices, are positively … associated with innovation. We also find a reciprocal positive relationship between social quality management and technical …

´t identified any methodology that widely integrates and focus the technical quality and the content quality of the Websites. …