Purpose – Besides applying knowledge in own products and services, firms increasingly exploit their knowledge assets externally, e.g. by means of licensing out technology. The aim of this paper is to help firms achieve strategic fit in the keep‐or‐sell issue, which results from potential...

Purpose – This paper is the first of two concerned with a meta‐analysis of the technology acceptance model (TAM). This part aims to present a narrative literature review of 145 papers published on the TAM. Design/methodology/approach – The approach takes the form of a literature review of...

Purpose – Technology is fast transforming how we supply both services and products. With virtual reality technology rapidly becoming available and much user friendlier and affordable than before, the next challenge is to supply not just products but also dreams. The purpose here is to explore...

Purpose – This study aims to explore consumers' adoption of internet shopping in the context of UK travel services. The key objective is to identify the profile of internet shoppers and the antecedents of internet shopping adoption for travel services. Design/methodology/approach – The paper...

Purpose – This paper seeks to understand effects of ASP utilization on organization performance measured in terms of satisfaction and educational effectiveness on the part of the customer firm. Design/methodology/approach – This study follows the positivist approach. After a research...

Purpose – The objective of this paper is to study the relationship between information technology (IT) investments and performance in the purchasing function. A study is made not only of whether this relationship exists, but also of the mediating role played by both purchasing practices and...

Purpose – This paper aims to provide empirical evidence on technology convergence within economies of the European Union which is usable for determining the economic growth policy aimed at sustainable long‐run economic growth and the convergence of the development between EU‐member states....

Purpose – This study aims to investigate the factors that affect the intention to adopt the internet by export firms in transitional markets. Design/methodology/approach – A sample of 144 export firms in Vietnam was surveyed to test the model. Structural equation modelling was used to...

Purpose – This paper aims to give a short overview on bank/customer relationship experience in the Latvian banking system and the impact of developing technology in banking. Without usage of technology commercial banks cannot provide customers with effective services, but short banking history...