Search Results - subject:"Text analytics"

The two sides of hotel green practices in customer experience : an integrated approach of the Kano model and business analytics

Park, Hyekyung; Bitaab, Mahsa; Lee, Minwoo; Back, Ki-Joon - In: Journal of travel and tourism marketing 41 (2024) 4, pp. 659-671

Persistent link: https://www.econbiz.de/10014513687

Knowledge-aware learning framework based on schema theory to complement large learning models

Xia, Long; Shen, Wenqi; Fan, Weiguo; Wang, G. Alan - In: Journal of management information systems : JMIS 41 (2024) 2, pp. 453-486

Persistent link: https://www.econbiz.de/10014583061

Understanding critical thinking in business from an integrative text-driven approach

Pérez Rave, Jorge Iván; Zapata Jaramillo, Carlos Mario; … - In: International journal of business and systems research … 18 (2024) 5, pp. 453-482

Persistent link: https://www.econbiz.de/10015064248

Sentiment analysis of customer feedback in online food ordering services

Nguyen, Bang; Nguyen, Van-Ho - In: Business Systems Research (BSR) 12 (2021) 2, pp. 46-59

Background: E-commerce websites have been established expressly as useful online communication platforms, which is rather significant. Through them, users can easily perform online transactions such as shopping or ordering food and sharing their experiences or feedback. Objectives: Customers'...

Persistent link: https://www.econbiz.de/10015408643

Sentiment analysis of customer feedback in online food ordering services

Nguyen, Bang; Nguyen, Van-Ho; Thanh Ho - In: Business systems research : a system view accross … 12 (2021) 2, pp. 46-59

Persistent link: https://www.econbiz.de/10013287986

Exploring the factors that affect user experience in mobile-health applications : a text-mining and machine-learning approach

Pal, Shounak; Biswas, Baidyanath; Gupta, Rohit; Kumar, Ajay - In: Journal of business research : JBR 156 (2023), pp. 1-15

Persistent link: https://www.econbiz.de/10013534226

Paralanguage classifier (PARA) : an algorithm for automatic coding of paralinguistic nonverbal parts of speech in text

Luangrath, Andrea Webb; Xu, Yixiang; Wang, Tong - In: Journal of marketing research 60 (2023) 2, pp. 388-408

Persistent link: https://www.econbiz.de/10014233909

Emerging HR analytics role in a crisis : an analysis of LinkedIn data

Kashive, Neerja; Khanna, Vandana Tandon - In: Competitiveness review : CR 33 (2023) 6, pp. 1179-1204

Persistent link: https://www.econbiz.de/10014430154

Customer experience with standard and premium peer-to-peer offerings : a mixed-method combining text analytics and qualitative analysis

Filieri, Raffaele; Alguezaui, Salma; Galati, Francesco; … - In: Journal of business research : JBR 167 (2023), pp. 1-15

Persistent link: https://www.econbiz.de/10014383079

Managing physical assets : a systematic review and a sustainable perspective

Sandu, Georgiana; Varganova, Olga; Samii, Behzad - In: International journal of production research 61 (2023) 19, pp. 6652-6674

Persistent link: https://www.econbiz.de/10014383116