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  • Search: subject:"The sRAM"
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Acceptance 1 Hotel industry 1 Rapport 1 Service robots 1 The sRAM 1 Trust 1 sRAM 1 信任 1 接受 1 服务机器人 1 融洽 1 酒店行业 1
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research-article 1
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English 1
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Gu, Huimin 1 Li, Xiaofei 1 Ling, Xiaodie 1 Song, Xiaoxiao 1 Ye, Weijiao 1 Zhu, Zhisheng 1
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Journal of Hospitality and Tourism Technology 1
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Other ZBW resources 1
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Understanding trust and rapport in hotel service encounters: extending the service robot acceptance model
Song, Xiaoxiao; Gu, Huimin; Ling, Xiaodie; Ye, Weijiao; … - In: Journal of Hospitality and Tourism Technology 15 (2024) 5, pp. 842-861
-emotional factors affect relational factors and the key role of relational factors in robot acceptance based on the sRAM. This study …
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