Ries, Lena; Beckmann, Markus; Wehnert, Peter - In: Journal of Business Economics 93 (2023) 4, pp. 667-706
managerial questions for impact design. By linking the theory of change with the business model impact, we contribute toward a … sustainability. To understand the impact of smart PSS holistically, we take a two-pronged approach. First, we use the theory of … change to conceptualize the causal link between sustainable smart PSS and their ultimate impact. We develop a three …