Tello-Gamarra, Jorge; Zawislak, Paulo Antônio - In: Journal of Economics, Finance and Administrative Science 18 (2013) 34, pp. 2-8
present a framework with two essential dimensions: (1) the technological capability and (2) the transactional capability … processes and develop new products and services. Transactional capability is defined as a repertoire of abilities, processes … study is the identification of transactional capability as the missing link in innovation. Accordingly, to be innovative, in …
