Müller, Rebecca; Graf, Benedikt; Ellwart, Thomas; … - In: Journal of Business and Psychology 38 (2022) 5, pp. 1121-1137
In interprofessional emergency response teams, firefighters, police, and paramedics must communicate efficiently (i.e., request the correct expert) to avoid life-threatening consequences. However, this communication is sometimes inefficient, for example, when a wrong expert is requested due to...