Search Results - subject:"Transformative Service Research"

Social profit orientation : lessons from organizations committed to building a better world

Berry, Leonard L.; Danaher, Tracey S.; Keiningham, Timothy - 2025

Persistent link: https://www.econbiz.de/10015374166

Transformative places and the citizenship experience : a dynamic perspective of disasters, transitional servicescapes, and place attachment

Finsterwalder, Jörg; Chen, Ning; Hall, Colin Michael; … - In: Journal of retailing and consumer services 77 (2024), pp. 1-10

Persistent link: https://www.econbiz.de/10014462190

A systematic literature review on transformative practices and well-being outcomes in healthcare service

Ungaro, Veronica; Di Pietro, Laura; Guglielmetti … - In: Journal of service theory and practice 34 (2024) 3, pp. 432-463

Persistent link: https://www.econbiz.de/10015055420

Social connectedness and well-being of elderly customers : do employee-to-customer interactions matter?

Feng, Kuo; Altinay, Levent; Alrawadieh, Zaid - In: Journal of hospitality marketing & management 32 (2023) 2, pp. 174-195

Persistent link: https://www.econbiz.de/10013545829

Consumers on the job : contextualization crafting in expert services

Azzari, Courtney Nations; Anderson, Laurel; Mende, Martin; … - In: Journal of service research 24 (2021) 4, pp. 520-541

Persistent link: https://www.econbiz.de/10012662583

Transformative service initiatives : enabling access and overcoming barriers for people experiencing vulnerability

Boenigk, Silke; Kreimer, Aaron A.; Becker, Annika; … - In: Journal of service research 24 (2021) 4, pp. 542-562

Persistent link: https://www.econbiz.de/10012662585

Boosting consumer behavior : an interdisciplinary inquiry into adaptive decision-making interventions and their role in consumer empowerment

Bieler, Martin - 2021

Persistent link: https://www.econbiz.de/10012650036

Exploring the effects of service provider's organizational support and empowerment on employee engagement and well-being

Rahman, Arafat; Björk, Peter; Ravald, Annika - In: Cogent Business & Management 7 (2020) 1, pp. 1-19

This paper aims to explore the effects of a service provider's organizational support and organizational empowerment on employee well-being in the healthcare service context. It also investigates if employee engagement has an effect on employee well-being. An empirical study among the employees...

Persistent link: https://www.econbiz.de/10012657143

Exploring the effects of service provider's organizational support and empowerment on employee engagement and well-being

Rahman, Arafat; Björk, Peter; Ravald, Annika - In: Cogent business & management 7 (2020) 1, pp. 1-19

This paper aims to explore the effects of a service provider’s organizational support and organizational empowerment on employee well-being in the healthcare service context. It also investigates if employee engagement has an effect on employee well-being. An empirical study among the...

Persistent link: https://www.econbiz.de/10012627470