Garrow, Laurie A.; Kressner, Josephine; Mumbower, Stacey - In: Journal of Air Transport Management 17 (2011) 5, pp. 271-277
There has been an increase in the number of involuntary denied airline passenger boardings in the US. AÂ denied boarding is influenced by multiple factors other than compensation amounts, including the accuracy, magnitude, and variability associated with no-show forecasts, load factors, and...