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  • Search: subject:"USER SATISFACTION"
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Year of publication
Subject
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Customer satisfaction 116 Kundenzufriedenheit 116 User satisfaction 110 user satisfaction 96 Consumer behaviour 56 Konsumentenverhalten 55 Service quality 52 Dienstleistungsqualität 46 User Satisfaction 32 Innovation adoption 29 Innovationsakzeptanz 29 Quality management 25 Qualitätsmanagement 25 Online retailing 24 Online-Handel 24 Beziehungsmarketing 21 Relationship marketing 21 Betriebliches Informationssystem 16 Business intelligence system 15 Mobile application 15 Mobile Anwendung 14 Social Web 14 Social web 14 service quality 14 ERP system 13 Product quality 13 Customer integration 12 ERP-System 12 Information system 12 Informationssystem 12 Kundenintegration 12 Produktqualität 12 system quality 11 Website 10 E-commerce 9 Electronic Commerce 9 Arbeitszufriedenheit 8 Job satisfaction 8 Internet marketing 7 Jordan 7
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Online availability
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Undetermined 163 Free 58 CC license 11
Type of publication
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Article 246 Book / Working Paper 9
Type of publication (narrower categories)
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Article in journal 130 Aufsatz in Zeitschrift 130 research-article 47 Article 18 case-report 5 Aufsatz im Buch 3 Book section 3 conceptual-paper 3 Arbeitspapier 2 Graue Literatur 2 Non-commercial literature 2 Working Paper 2 review 2 Conference paper 1 Congress Report 1 Konferenzbeitrag 1 review-article 1
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Language
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English 224 Undetermined 31
Author
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Poushneh, Atieh 4 Gupta, Priyanka 3 Luburić, Radoica 3 Parsad, Chandan 3 Prashar, Sanjeev 3 Abdelmaksoud, Osama 2 Abu Ghoush, Qais 2 Achmadi, Hendra 2 Al Khasawneh, Mohammad Hamdi 2 Al-Haddad, Shafiq 2 Al-Mawali, Hamzah 2 Al-Okaily, Manaf 2 Al-Otaibi, Sultan 2 Alabdallat, Wesam Ibrahaim Mohammad 2 Aljohani, Naif Radi 2 Alkelani, Saleh Nafeth 2 Almaiah, Mohammed Amin 2 Alotaibi, Fahd S. 2 Alqudah, Hamza 2 Alrawad, Mahmaod 2 Alshira'h, Ahmad Farhan 2 Alsyouf, Adi 2 Anagnostopoulou, Evgenia 2 Aslam, Wajeeha 2 BONIS, Laetitia 2 Bonfanti, Angelo 2 Boy, Rudolph L. 2 Chamoni, Peter 2 Cho, Taesoo 2 Cho, Taeyoung 2 Choi, Hoon Seok 2 Choi, Hyunjun 2 Chu, Mei-Tai 2 Chueh, Hao-En 2 Clark, Colin 2 Diavastis, Ioannis 2 Drogalas, Georgios 2 Eom, Sean B. 2 Foo, Schubert 2 Gelderman, M. 2
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Institution
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Institut de Préparation à l'Administration et à la Gestion (IPAG) 2 Faculteit der Economische Wetenschappen en Bedrijfskunde, Vrije Universiteit 1 Faculté des sciences de l'administration, Université Laval 1 Fakulteta za Management, Univerza na Primorskem 1 Institut für Future Energy Consumer Needs and Behavior (FCN), E.ON Energy Research Center 1 VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics 1
Published in...
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International journal of business information systems : IJBIS 9 Online Information Review 9 Journal of retailing and consumer services 8 Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group 5 Journal of Enterprise Information Management 5 Open House International 5 Aslib Proceedings 4 Cogent Business & Management 4 Cogent business & management 4 Industrial Management & Data Systems 3 Journal of Accounting and Management Information Systems (JAMIS) 3 Journal of Corporate Real Estate 3 Journal of Documentation 3 Journal of Facilities Management 3 Journal of electronic commerce research : JECR 3 Journal of internet commerce 3 Management Science 3 Businesses 2 Electronic commerce research 2 International Journal of Accounting, Auditing and Performance Evaluation 2 International Journal of Operations & Production Management 2 International Journal of Research in Business and Social Science : IJRBS 2 International journal of enterprise information systems : an official publication of the Information Resources Management Association 2 International journal of information systems and change management : IJISCM 2 International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association 2 International journal of information technology and management : IJITM 2 International journal of knowledge management : IJKM ; an official publication of the Information Resources Management Association 2 International journal of services and operations management : IJSOM 2 Journal of Central Banking Theory and Practice 2 Journal of Organizational and End User Computing (JOEUC) 2 Journal of accounting & management information systems : JAMIS 2 Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association 2 Journal of global information management : an official publication of the Information Resources Management Association 2 Journal of information & knowledge management : JIKM 2 Marketing intelligence & planning 2 Serie Research Memoranda 2 Social Science & Medicine 2 The TQM Magazine 2 Total quality management & business excellence 2 Tržište/Market 2
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Source
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ECONIS (ZBW) 135 Other ZBW resources 67 RePEc 34 EconStor 18 BASE 1
Showing 1 - 10 of 255
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Unlocking citizen confidence : examining trust and continuance intentions in digital services
Ahmad, Muhammad Ovais; Ahmed, Iftikhar; Al-Baik, Osama; … - In: Journal of Asia Business Studies 19 (2025) 4, pp. 1104-1128
Persistent link: https://www.econbiz.de/10015611581
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Can feedback nudges enhance user satisfaction? Kano analysis for different eco-feedback nudge features in a smart home app
Berger, Michelle; Gimpel, Henner; Schnaak, Feline; … - In: Electronic Markets 35 (2025) 1
one year apart and assessed user satisfaction using the Kano model. The Kano model categorizes these features according to … whether the user expects the feature or not, and whether the feature has a positive effect on user satisfaction when … on user satisfaction. Our study evaluates the robustness of user satisfaction over time and thereby adds another …
Persistent link: https://www.econbiz.de/10015437968
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Subjective assessments of the quality of social investment interventions : taking a bottom-up approach to childcare services in European countries
Cizauskaite, Ausra - 2025
Persistent link: https://www.econbiz.de/10015573640
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User experience of mobile banking application in Indonesia : new technology of banking
Sulistiyani; Nurchayati; Handani, Narariya Dita - In: Global business and finance review 29 (2024) 2, pp. 127-141
. The study aims to highlight the technological innovations that drive user satisfaction, pinpoint areas requiring … overall average rating was 3.76 out of 5, indicating a moderate level of user satisfaction. Reviews often raised concerns … user satisfaction. Through statistical analysis, ten distinct factors were identified, encompassing 26 words derived from …
Persistent link: https://www.econbiz.de/10015054071
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Determinants of accounting information systems success : the case of the Greek hotel industry
Diavastis, Ioannis E.; Chrysafis, Konstantinos A.; … - In: International Journal of Financial Studies : open … 12 (2024) 2, pp. 1-19
satisfied, is an essential factor in decision making. Previous research has found that user satisfaction is a particularly …-intensive and competitive character, the AIS user satisfaction of hotel financial and accounting executives can be vital to their … AIS user satisfaction in the post-implementation period in the case of the Greek hotel industry. The findings of our …
Persistent link: https://www.econbiz.de/10014636306
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The influence of E-auditing adoption on internal audit department performance amid COVID-19 in Saudi Arabia
Mujalli, Abdulwahab - In: Cogent business & management 11 (2024) 1, pp. 1-27
including information quality, system quality, service quality, system usage and user satisfaction and their influence on the … user satisfaction. Effective E-auditing usage and satisfied users contribute convincingly to the improved performance of …
Persistent link: https://www.econbiz.de/10014538808
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The ever-changing business of e-commerce-net benefits while designing a new platform for small companies
Costa, Pedro; Rodrigues, Helena - In: Review of managerial science : RMS 18 (2024) 9, pp. 2507-2545
Persistent link: https://www.econbiz.de/10015135705
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User satisfaction and continued usage intention of near-expired food apps of convenience store chains
Chen, Mei-Fang - In: International journal of retail and distribution management 54 (2026) 1, pp. 93-108
Persistent link: https://www.econbiz.de/10015615126
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User experience of mobile banking application in Indonesia: New technology of banking
Handani, Narariya Dita - In: Global Business & Finance Review (GBFR) 29 (2024) 2, pp. 127-141
. The study aims to highlight the technological innovations that drive user satisfaction, pinpoint areas requiring … overall average rating was 3.76 out of 5, indicating a moderate level of user satisfaction. Reviews often raised concerns … user satisfaction. Through statistical analysis, ten distinct factors were identified, encompassing 26 words derived from …
Persistent link: https://www.econbiz.de/10015098824
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Determinants of behavioral intention toward telemedicine services among Indonesian Gen-Z and Millenials : a PLS-SEM study on Alodokter application
Pramudita, Eka; Achmadi, Hendra; Nurhaida, Hansa - In: Journal of innovation and entrepreneurship : JIE 12 (2023), pp. 1-21
telemedicine compared to younger generations. This study aims to identify the factors influencing user satisfaction and behavioral … the factors influencing user satisfaction and behavioral intention toward telemedicine service application usage among …
Persistent link: https://www.econbiz.de/10014497124
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