How have social distancing restrictions influenced customers' uses of mobile applications ("apps") during the Covid-19 pandemic? In this research, we examine a proprietary data set that contains usage information from around 280 mobile apps between January 2019 and July 2020 in 30 major Chinese...

In advent of internationalization of telecommunication sector across the world, quality of services offered has become the means of differentiation to achieve success. Service providers in the telecom business are adapted new technologies to outperform their competitors. CRM is of more emphasis...

Senegal has experienced a rapid expansion in fixed and mobile broadband Internet infrastructure over the past decade. This paper examines the relationship between access to broadband internet and household welfare between 2011 and 2018 by integrating the latest two rounds of household budget...

This paper examines the causes and effects of mobile number portability (MNP) and provides a survey of its implementation in Europe. We first examine the competitive effects and the costs of introducing MNP. Next, we discuss how to charge for MNP. We argue that a price cap regime starting from...

International Mobile Roaming (IMR) is a service whereby a user who subscribes to mobile telecommunications services in one country is able to use his or her mobile device in other countries. For many years, governments around the world have expressed concerns that the price of IMR services...

The increasing cyber connectivity of vehicles and between vehicles and infrastructure will drastically reshape mobility in the coming decades. Although the advent of connected mobility is expected to benefit travelers and society by smoothing traffic, improving rider convenience, and reducing...

This paper develops a method to analyze the effects of competition policy in a network industry. Competition has mixed effects on incentives to invest: when a network is split between competitors, each captures only a fraction of potential network effects. However, a firm may invest in...