In the last years the consumption of mobile data services has greatly increased, as more users consume everyday through their smartphones, tablets, laptops, and other devices to access internet. In addition the significant increase of video represents a challenge, as increased usage strains the...

In the recent times, India has emerged as one of the fastest growing telecom markets in the world and witnessed a telecommunication revolution brought about by a collaboration of government, industry, and the scientific community. It has truly been a success story of indigenous technology...

During the present age of cut throat competition, no business firm can be successful in achieving its object if it fails to face the competition successfully. Consumer behavior is the study of individuals, groups, or organizations and the processes they use to select, secure, and dispose of...

No more worrying about forgetting to charge the battery. It is the motivation of this paper to converse the first step toward realizing this goal. A system will be offered using existing antenna and RFID technology to charge a mobile phone battery without using wires. In this first step, it will...

The dramatic expansion of mobile phone use in developing countries has given rise to a rich and largely untapped source of information about the characteristics of communities and regions. Call Detail Records (CDRs) obtained from cellular phones provide highly granular real-time data that can be...

In the advent of dramatic changes in today's marketplace, businesses face number of difficult challenges that make customer loyalty more important than ever. This paper explores the associations of variables; namely, service quality, customer engagement, commitment and customer loyalty of...

Purpose - This study was aimed to find out factors affecting customer's preferences to buy cellular phone for local versus international brands. The increasing use of mobile phones and existence of several cell phone brands with number of features enhances the researcher to study the factors...

As smartphones and tablets have been widely adopted and mobile banking apps have come into ubiquitous use, mobile devices have increasingly become new tools that customers use for banking, payments, budgeting, and shopping. This paper examines the impact of the mobile channel on customer service...

Since Apple and Google launched their mobile app stores in 2008, the market for mobile apps has experienced rapid growth. Given the existence of multiple app platforms, fundamental questions in the app industry are how app developers choose which app platform to enter and which market designs...

Racism in the United States has proven to be a remarkably recombinant ideology, ever shifting in its dominant practices and expressions, but invariably reproducing distinctions among people as justifications for preserving social distance. This article, through a recovery of the history of...