This research conducts a first empirical investigation into the effect of mobile social app usage on consumers’ decisions to visit offline stores, and how such an effect varies across consumers and carries over time. Our analysis combines a dataset of mobile app usage at the individual...

We evaluate the welfare effects of the Roam-Like-At-Home regulation, which drastically re-duced the price of accessing the mobile internet for EU residents when traveling abroad in the European Economic Area. Estimates from individual-level usage data suggest that consumer surplus increased by...

We study the effect of the COVID-19 pandemic and the associated government measures on individual mobility choices in Switzerland. Our data is based on over 1,600 people for which we observe all trips during eight weeks before the pandemic and until May 2021. We find an overall reduction of...

Mobile technology developments have altered the traditional financial services and retail banking sectors. Mobile banking is a popular and robust service delivery model, allowing consumers access to banking from anywhere and anytime. This paper attempts to test a structural model of the factors...

Aim: The main aim of this research was to investigate the factors that have been limiting the spread of mobile banking services in Pakistan.Method: The research adopted a primary quantitative methodology in which a 5- point based Likert scale questionnaire was distributed. Responses of 274...

Mobile banking is one of the latest advancements in the financial sector with pragmatic value to both banks and clients. The swift progression of technology and gadgets has invigorated the financial industry towards urging clients to bank online. However, a report demonstrated that mobile...