Giang-Do Nguyen; Minh-Tri Ha - In: Cogent business & management 8 (2021) 1, pp. 1-19
adaptation. This study was based on an extended expectation-confirmation model (ECM) by incorporating trust and user adaptation …. In addition, user adaptation is verified to mediate fully the relationship between trust and continuance intention. Our … work is the first study to extend ECM by integrating trust and user adaptation in an integral way to advance our …