factor, aside from resources like time and money. There seems to be good general knowledge of user involvement among the … indication of which prerequisites seem to determine potential involvement of users. The results imply that recurring user … involvement is rare in the municipalities studied and that the planner’s attitude towards participation seems to be a determining …

Policy makers increasingly regard user involvement as an important dimension of service development. However, research … suggests user involvement is often unrepresentative and tokenistic. Drawing on an in-depth case study in mental health carried … out in 2008–2012, we examine the processes that give rise to unrepresentative service user involvement. We show that …

subject, however, is relatively new. Since this new millennium research on user involvement in innovations has multiplied …