Search Results - subject:"User generated content"

Organizational crisis communication on Facebook : A study of BP’s Deepwater Horizon oil spill

Ye, Lan; Ki, Eyun-Jung - In: Corporate Communications: An International Journal 22 (2017) 1, pp. 80-92

Purpose The purpose of this paper is to explore British Petroleum’s (BP) crisis response on Facebook and factors contributing to its stakeholders’ perceptions of its crisis response strategies during the Deepwater Horizon oil spill. Design/methodology/approach Applying crisis response...

Persistent link: https://www.econbiz.de/10014692172

Understanding User-Curated Playlists on Spotify: A Machine Learning Approach

Pichl, Martin; Zangerle, Eva; Specht, Günther - In: International Journal of Multimedia Data Engineering … 8 (2017) 4, pp. 44-59

Music streaming platforms enable people to access millions of tracks using computers and mobile devices. However, users cannot browse manually millions of tracks to find music they like. Building recommender systems suggesting music fitting the current context of a user is a challenging task. A...

Persistent link: https://www.econbiz.de/10012046531

Thematic framework of online review research : A systematic analysis of contemporary literature on seven major hospitality and tourism journals

Kwok, Linchi; Xie, Karen L.; Richards, Tori - In: International Journal of Contemporary Hospitality Management 29 (2017) 1, pp. 307-354

Purpose The purposes of this study are to synthesize the current research findings reported in major hospitality and tourism journals and to discuss the knowledge gaps where additional research endeavors are needed. Design/methodology/approach A systematic review approach was adopted to analyze...

Persistent link: https://www.econbiz.de/10014765171

Trends that are changing travel and tourism

Bowen, John; Whalen, Elizabeth - In: Worldwide Hospitality and Tourism Themes 9 (2017) 6, pp. 592-602

Purpose The purpose of the paper is to identify trends changing travel and tourism to help managers and researchers better understand these trends. This understanding will help organizations remain competitive in today’s dynamic environment. The rapid advance of technology is changing how...

Persistent link: https://www.econbiz.de/10015038223

Crowdsourcing as a business model : Extrinsic motivations for knowledge sharing in user-generated content websites

Geri, Nitza; Gafni, Ruti; Bengov, Peter - In: Journal of Global Operations and Strategic Sourcing 10 (2017) 1, pp. 90-111

acknowledging user-generated content (UGC) on business websites, which are based on voluntary crowdsourcing. Design …

Persistent link: https://www.econbiz.de/10014871230

Do different kinds of user-generated content in online brand communities really work?

Estrella-Ramón, Antonia; Ellis-Chadwick, Fiona - In: Online Information Review 41 (2017) 7, pp. 954-968

Purpose Due to the fact that user-generated content (UGC) and online brand communities (OBCs) are gaining popularity …

Persistent link: https://www.econbiz.de/10014966976

User-generated content on the Facebook page of an emergency management agency : A thematic analysis

Kurian, Jayan Chirayath; John, Blooma Mohan - In: Online Information Review 41 (2017) 4, pp. 558-579

Purpose The purpose of this paper is to explore themes eventuating from the user-generated content posted by users on … was used to classify user-generated content posted by users including all of the content posted during a six month period … user-generated content posted are “Self-preparedness”, “Emergency signalling solutions”, “Unsurpassable companion …

Persistent link: https://www.econbiz.de/10014967032

Let’s go cycling: an analysis of tourists’ experience on online user-generated content

Chiu, Weisheng; Leng, Ho Keat - In: International Journal of Tourism Cities 3 (2017) 1, pp. 30-42

Purpose The purpose of this paper is to explore cycling tourists’ experience in Singapore using an exploratory case study. Design/methodology/approach Tourist’s spontaneous reviews ( n =409) posted on TripAdvisor were collected and analyzed through Leximancer. Findings The software...

Persistent link: https://www.econbiz.de/10014813967

What makes tourists feel negatively about tourism destinations? : application of hybrid text mining methodology to smart destination management

Kim, Kun; Park, Oun Joung; Yun, Seunghyun; Yun, Haejung - In: Technological forecasting & social change : an … 123 (2017), pp. 362-369

Persistent link: https://www.econbiz.de/10011898202

Motivation of user-generated content : social connectedness moderates the effects of monetary rewards

Sun, Yacheng; Dong, Xiaojing; MacIntyre, Shelby H. - In: Marketing science 36 (2017) 3, pp. 329-337

Persistent link: https://www.econbiz.de/10011695358