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The power of voice! : the impact of robot receptionists' voice pitch and communication style on customer
value
cocreation
intention
Liu, Xiao-Xin
;
Yin, Cheng-Yue
;
Li, Meng-Ran
- In:
International journal of hospitality management
122
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10015071700
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