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Search: subject:"Value mindset"
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Influence of customer
value
mind-set
on affective and behavioral service outcomes : role of the scope and scale of service offerings at various touchpoints
Jin, Dan
;
DiPietro, Robin B.
;
Kim, Kawon Kathy
;
Meng, Fang
- In:
Journal of hospitality marketing & management
32
(
2023
)
3
,
pp. 340-362
Persistent link: https://www.econbiz.de/10014281016
Saved in:
2
B2B relationship calculus : quantifying resource effects in service-dominant logic
DeLeon, Anthony J.
;
Chatterjee, Sharmila C.
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
3
,
pp. 402-427
Persistent link: https://www.econbiz.de/10011685005
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