An increasing number of local shops offer local same-day delivery to compete with the online giants. However, the distribution of parcels from individual shops to customers reduces the rare consolidation opportunities in the last mile even further. Thus, shops start collaborating on urban...

Last-mile deliveries contribute to a drastic 28% of the total cost of shipping. Recent technological advancements enable recipients to participate in these deliveries, relieving the cost of this final leg of the supply chain. We present a stylized model to analyze recipient-dependent routing...

We study a system with heterogeneous parallel servers, each with an infinite waiting room. Upon arrival, a job is routed to the queue of one of the servers. The objective is to find the routing policy that best utilizes the available state information to minimize the expected stationary queue...