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~isPartOf:"Journal of retailing and consumer services"
~subject:"Confidence"
~person:"Le, Hoang T. P. M."
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Emotion and trust in virtual service assistant design for effective service recovery
Le, Hoang T. P. M.
;
Park, Jungkun
;
Lee, Sangwoo
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364045
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