Search Results - subject:"Viable Systems Approach"

The contribution of VSA and SDL perspectives to strategic thinking in emerging economies

Pels, Jaqueline; Barile, Sergio; Saviano, Marialuisa; … - In: Managing service quality : MSQ ; an international journal 24 (2014) 6, pp. 565-591

Persistent link: https://www.econbiz.de/10010526467

Viable service systems and decision making in service management

Badinelli, Ralph; Barile, Sergio; Ng, Irene; Polese, … - In: Journal of Service Management 23 (2012) 4, pp. 498-526

understanding of service systems; adopting a Viable Systems Approach (VSA) as a meta‐model can be useful in fully comprehending … contribution of systems thinking, in particular of the Viable Systems Approach (VSA), to service management and decision making. …

Persistent link: https://www.econbiz.de/10014894435

Reflections on service systems boundaries: A viable systems perspective

Barile, Sergio; Saviano, Marialuisa; Polese, Francesco; … - In: European Management Journal 30 (2012) 5, pp. 451-465

The aim of this paper is to propose a systems interpretation of the concept of complexity and its implications for a theoretical discussion of the concept of boundary in complex service systems. The proposal highlights the interpretative contribution of a dual perspective of observation that...

Persistent link: https://www.econbiz.de/10010786702

Perspective Shifts in Marketing: Toward a Paradigm Change?

Golinelli, Gaetano M.; Barile, Sergio; Saviano, Marialuisa - In: Service Science 4 (2012) 2, pp. 121-134

change. Starting from previous definitions of paradigm, we adopt the viable systems approach (<i …

Persistent link: https://www.econbiz.de/10010990675

Three Frameworks for Service Research: Exploring Multilevel Governance in Nested, Networked Systems

Spohrer, Jim; Piciocchi, Paolo; Bassano, Clara - In: Service Science 4 (2012) 2, pp. 147-160

, management, engineering, and design (SSME+D); viable systems approach (VSA); and institutional analysis and development (IAD …

Persistent link: https://www.econbiz.de/10010990685

Structure and Dynamics of a "T-Shaped" Knowledge: From Individuals to Cooperating Communities of Practice

Barile, Sergio; Franco, Giacomo; Nota, Giancarlo; … - In: Service Science 4 (2012) 2, pp. 161-180

ability to apply knowledge across different contexts. Starting from this notion and by adopting a viable systems approach (<i …

Persistent link: https://www.econbiz.de/10010990700

Smart Service Systems and Viable Service Systems: Applying Systems Theory to Service Science

Barile, Sergio; Polese, Francesco - In: Service Science 2 (2010) 1-2, pp. 21-40

systems' can be understood in terms of the `viable systems approach' of systems theory. The paper begins with a review of … viable systems approach (VSA), which is an interdisciplinary systems theory that includes elements derived from resource …

Persistent link: https://www.econbiz.de/10010990689

An Integrated <i>SS-VSA</i> Analysis of Changing Job Roles

Spohrer, Jim; Golinelli, Gaetano M.; Piciocchi, Paolo; … - In: Service Science 2 (2010) 1-2, pp. 1-20

This paper presents a first attempt at an integrated Service Science (SS) and Viable Systems Approach (VSA) analysis of … Press.]). Both Service Science (SS) and Viable Systems Approach (VSA) can be seen as less well known specializations of ….], Golinelli, [Golinelli, G. M. 2010. <i>Viable Systems Approach (VSA). Governing Business dynamics</i>. Kluwer, Cedam, Padova …

Persistent link: https://www.econbiz.de/10010990694