Online Consumer-to-Consumer Communication Networks are characterized by informational and social benefits as well as time and effort costs for participants. Therefore, this dissertation takes an economic perspective on the network formation process as a determinant of value for consumers and...

Internet increasingly serves not only to communication between it's users. The emergence of Web 2.0 platforms which are peculiar to publication of various content (including images, movies, music, links to interesting sites) allowed to release of activity and commitment of millions of people...

An analysis of the existing literature has demonstrated the importance of word of mouth as a source of information for potential tourists and service consumers. The growth of the Internet and interactive websites has lead to the creation of online communities that serve as points of reference...

Purpose – The purpose of this paper is to analyse how consumer emotions towards innovation change over online discussions. Design/methodology/approach – This is an empirical study based on substantial data collected from 22 discussion forums, of which the ten longest discussions on...