This paper studies central bank website characteristics of a large set of central banks. We introduce a methodology to systematically derive and quantify these characteristics along the dimensions of textual content, visual presentation, and website performance. We then conduct a survey to...

Worldwide e-commerce sales are expected to grow to 4.88 trillion US dollars by 2021. As more consumers prefer purchasing goods online, launching an e-commerce website can help you take your business to the next level. How does that help you? An online store can help you reach more people...

Trust is a very important factor in travel and tourism marketing. This also applies to first-time bookings in the holiday hotel industry, whose services with its many different facets can only be reliably assessed to a limited extent before the start of a trip. Against this background, this...

This paper uses firm level data from the Flash Eurobarometer 421 survey conducted in June 2015 in 34 European countries to investigate the link between having a website and international firm activities in small and medium sized enterprises (SMEs). We find that firms which are present in the web...

The term independently-hosted is used here to describe online publishing practices that utilise the World Wide Web (hereafter the Web) as a decentralised socio-technical system, where individuals and communities operate as the owners or controllers of the online infrastructures they use in order...