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Search: subject:"Web-based support service"
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Authenticity
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Consumer behaviour
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Customer satisfaction
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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Service with an e-smile : employee authenticity and customer use of web-based support services
Turel, Ofir
;
Connelly, Catherine E.
;
Fisk, Glenda, M.
- In:
Information & management : the internat. journal of …
50
(
2013
)
2/3
,
pp. 98-104
Persistent link: https://www.econbiz.de/10009744089
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