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~type_genre:"Case study"
~type_genre:"Aufsatz in Zeitschrift"
~isPartOf:"The journal of business & industrial marketing"
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Search: subject:"Wechselverhalten"
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Switching behaviour
5
Wechselverhalten
5
Beziehungsmarketing
4
Relationship marketing
4
B-to-B-Marketing
3
Business-to-business marketing
3
Customer satisfaction
3
Kundenzufriedenheit
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Lieferantenmanagement
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Supplier relationship management
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Consumer behaviour
2
Konsumentenverhalten
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Switching costs
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1995-2008
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Business-to-Business marketing
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Constraint
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Customer loyalty
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Customer service
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Customer social ties
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Customer value
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Dedication
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Inter-organizational relationship
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Kundenservice
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Kundenwert
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Medical device industry
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Medical technology
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Medizinprodukteindustrie
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Medizintechnik
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Mobile communications
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Mobilkommunikation
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New product development
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Product returns
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Produktentwicklung
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Satisfaction
1
Social network
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Social relations
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Soziale Beziehungen
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Switch cost
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Case study
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Al-Kwifi, Sam O.
1
Cobelli, Nicola
1
Confente, Ilenia
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Gligor, David M.
1
Horng, Der-juinn
1
Ji, Chen
1
Ma, Jianmei
1
McNaughton, Rod B.
1
Russo, Ivan
1
Shi, Wenhua
1
Wang, Edward Shih-tse
1
Yang, Shuiqing
1
Yen, Yu-xiang
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The journal of business & industrial marketing
Journal of business research : JBR
14
International journal of industrial organization
11
The journal of industrial economics
11
Information economics and policy : IEP
10
Telecommunications policy : the international journal of digital economy, data sciences and new media
10
Management science : journal of the Institute for Operations Research and the Management Sciences
9
Economics letters
8
The service industries journal
8
Journal of economics & management strategy : JEMS
7
Quantitative marketing and economics : QME
7
Journal of banking & finance
6
Journal of retailing and consumer services
6
The Rand journal of economics
6
Information systems research : ISR
5
International journal of the economics of business
5
Journal of marketing research : JMR
5
Psychology & marketing
5
The journal of services marketing
5
American economic journal : a journal of the American Economic Association
4
European economic review : EER
4
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of production research
4
Journal of economic behavior & organization : JEBO
4
Journal of economics
4
Managing service quality : MSQ ; an international journal
4
Marketing intelligence & planning
4
Marketing science
4
Review of industrial organization : RIO
4
Applied economics
3
Economic theory : official journal of the Society for the Advancement of Economic Theory
3
European Sport management quarterly : ESMQ
3
European journal of operational research : EJOR
3
Global business review
3
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
International economic review
3
International journal of business information systems : IJBIS
3
International journal of production economics
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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Inventi impact: retailing & consumer services
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ECONIS (ZBW)
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1
The combined effect of product returns experience and switching costs on B2B customer re-purchase intent
Russo, Ivan
;
Confente, Ilenia
;
Gligor, David M.
; …
- In:
The journal of business & industrial marketing
32
(
2017
)
5
,
pp. 664-676
Persistent link: https://www.econbiz.de/10011692481
Saved in:
2
Study of social ties as one kind of switching costs : a new typology
Shi, Wenhua
;
Ma, Jianmei
;
Ji, Chen
- In:
The journal of business & industrial marketing
30
(
2015
)
5
,
pp. 648-661
Persistent link: https://www.econbiz.de/10011341886
Saved in:
3
Understanding B2B customer loyalty in the mobile telecommunication industry : a look at dedication and constraint
Yang, Shuiqing
- In:
The journal of business & industrial marketing
30
(
2015
)
2
,
pp. 117-128
Persistent link: https://www.econbiz.de/10010532118
Saved in:
4
The influence of product features on brand switching : the case of magnetic resonance imaging equipment
Al-Kwifi, Sam O.
;
McNaughton, Rod B.
- In:
The journal of business & industrial marketing
28
(
2013
)
5
,
pp. 421-431
Persistent link: https://www.econbiz.de/10009771101
Saved in:
5
Suppliers' willingness of customization, effective communication, and trust : a study of switching cost antecedents
Yen, Yu-xiang
;
Wang, Edward Shih-tse
;
Horng, Der-juinn
- In:
The journal of business & industrial marketing
26
(
2011
)
4
,
pp. 250-259
Persistent link: https://www.econbiz.de/10009010563
Saved in:
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