Over the past years, businesses have had to tackle the issues caused by numerous forces from political, technological and societal environment. The changes in the global market and increasing uncertainty require us to focus on disruptive innovations and to investigate this phenomenon from...

The large number of recalled products, the low proportion of recalled products returned for repair or replacement, and the high costs (lawsuits, communication, product repair and/or replacement, government agency fines and lost sales, etc.) associated with product recalls indicate the need for...

Purpose: Robotic process automation (RPA) refers to software robots (bots) that automate repetitive, rule-based tasks in a business process. In this study, the research questions regarding logistics applications are as follows: (1) What are suitable use cases for RPA in logistics? (2) Which...

Agile Prozesse und zertifizierte Managementsysteme wirken anfänglich wie ein Widerspruch, insbesondere hinsichtlich der Steuerung des Prozessverlaufs sowie der Kontrolle beabsichtigter Ergebnisse. Doch ein wissenschaftlicher Blick auf etablierte Formen der Prozesssteuerung legte im Rahmen einer...

Background: Discrepancies between what is transcribed and the actual interview recordings were noticed in qualitative research reports. This study aimed at the development of a new transcription software (Jiegnote), and the evaluation of its effectiveness in the optimization of the transcription...