The ageing workforce is a growing concern for modern organisations as the proportion of older workers in the labour force continues to increase. This phenomenon has significant implications for the functioning and performance of organisations. On the one hand, older workers bring valuable skills...

This article addresses the concept of quality of work life (QWL) in the tourism and hospitality industry, emphasising its significance for employee well-being and retention. The focus is on the psychosocial working environment, particularly interpersonal and social interactions at the workplace,...