Purpose – The purpose of this paper is to disseminate information about the development of a work‐based learning (WBL) honours degree top‐up in Library and Information Sciences (LIS), focusing on the motivation for this development. Design/methodology/approach – The context for the work...

Purpose – This paper aims to bring together three years of surveying large business employer attitudes to higher‐level training and development. Design/methodology/research – A survey instrument used was a self‐completed web based questionnaire with a common core of questions to all...

Purpose – The aim of this paper is to report the findings of a global survey on decision criteria used and the importance attached to these criteria when purchasing professional services for skills training in sales and negotiations. Design/methodology/approach – The research is based on 24...

Purpose – This article offers an up‐to‐date overview of the emergent practice of arts‐based learning in business. First, arts‐based learning is situated within the broader arts in business context as well as our present reality of the economic downturn. Then, the article shares why...

Purpose – The purpose of this paper is to explore theoretically and empirically the concept of workplace information literacy (IL) and its connections to knowledge management (KM), and to examine the applicability of the mainstream institutional IL frameworks (American Library Association, The...

Purpose – The purpose of this paper is to describe how interruptions in organizational learning effect institutional absorptive capacity and contribute to organizational inertia. Design/methodology/approach – An exploratory model is presented as a heuristic to describe how interruptions in...

Purpose – This paper aims to examine a possible new construct of corporate innovation behavior. It proposes consideration of corporate innovation activities that occur outside of traditional innovation program constraints, and seeks to expand the historical definition of what constitutes...

Purpose – This paper seeks to explore the way in which professional management programmes are informed by research and workplace practice. The focus is on the areas of motivation, appraisal and the management of change. Design/methodology/approach – The paper is a longitudinal study using a...

We see the contribution of our paper as discussing an integral perspective of individual and collective development. Considering learning and development we suggest a conceptual orientation on activity theory (Chaiklin/Hedegaard/Jensen 1999; Engestroem 1987, 2001, 2005). Therefore, we see the...

Service skill definitions have been over-extended, by equating compliance with skill, and underdeveloped, by not recognising service jobs' invisible social and organisational aspects. Existing approaches to determining service skill levels draw on occupational qualifications and capacity for...