Purpose – Through a case study aims to describe an innovative methodology that was used to address intercultural miscommunication, which was threatening productivity in the global team of a US multinational service provider after a series of mergers and acquisitions....

Purpose – To describe the competencies necessary for managers to effectively engage in cross‐cultural knowledge absorption. Design/methodology/approach – A comprehensive literature review of knowledge management and cross‐cultural competency research which identifies seven thematic...

The European steel and metal sectors have experienced processes of radical restructuring. Employers within the sector increasingly require employees to have a broader and deeper range of skills, although restructuring has also highlighted the need for workers to gain transferable skills in order...

Employers attempt to shape employees' work identities through the organisation of work. However, they are partly constrained by employee expectations related to education and training, the occupational structure and the labour market. Employees, individually and collectively, also attempt to...

Focuses on coaching, the latest “fix” in corporate life, and how the workplace is changing from authoritarian bosses and jobs for life towards self directed learning and portfolio careers. Outlines how the Virgin Empire was built using a coaching culture and provides case histories of the...

This paper emphasizes the importance of learning in the workplace through reflecting after action, as in Kolb's experiential learning cycle. One of the most effective ways of producing insights from personal experience is by keeping a learning log as a means of reflecting upon, and articulating...

This article presents an integrated model of the learning organization. It is based on empirical research of the learning organization literature, as well as on practitioners’ understandings of the concept where learning organizations were often described in terms of four distinct individual...

It is proposed that to reach a state of generative learning, an organization requires a “generative learning manager”: a person who understands the importance of development and directing of knowledge. The purpose of this study was, therefore, both to explain mechanisms like knowledge...

This article examines the alignment and fit between knowledge management and organizational learning to determine the potential feasibility of integrating the two approaches. The philosophical roots of both disciplines are traced to common ground in a philosophy known as “pragmatism”. Early...

To many in the fields of organizational learning (OL) and knowledge management (KM), the relationship between the two is something of a small mystery. The authors are practitioners coming from the KM side, who in the course of their work developed a process framework to delimit the scope of KM....