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Bartel, Ann P. 1 Freeman, Richard B. 1 Ichniowski, Casey 1 Kleiner, Morris M. 1
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Can a workplace have an attitude problem? Workplace effects on employee attitudes and organizational performance
Bartel, Ann P.; Freeman, Richard B.; Ichniowski, Casey; … - In: Labour Economics 18 (2011) 4, pp. 411-423
Using the employee opinion survey responses from several thousand employees working in 193 branches of a major U.S. bank, we consider whether there is a distinctive workplace component to employee attitudes despite the common set of corporate human resource management practices that cover all...
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