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~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~subject:"Tourism employees"
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Tourism employees
Customer satisfaction
81
Kundenzufriedenheit
81
Consumer behaviour
48
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48
Dienstleistungsqualität
47
Service quality
47
Beziehungsmarketing
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Tourismus
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satisfaction
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customer satisfaction
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Zufriedenheit
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Brand management
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Brewster, Zachary W.
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Gazzoli, Gabriel
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
International journal of hospitality management
85
International journal of contemporary hospitality management
45
Journal of hospitality marketing & management
18
Tourism management : research, policies, practice
14
Tourism management perspectives : TMP
13
The service industries journal
7
Tourism and hospitality research : THR
7
The journal of services marketing
6
Journal of business research : JBR
4
Journal of travel and tourism marketing
4
The Cornell hospitality quarterly
4
Tourism analysis : an interdisciplinary tourism & hospitality journal
4
Inventi impact: service sector
3
Journal of air transport management
3
Service business
3
The international journal of human resource management
3
Tourism and hospitality research : the surrey quarterly review
3
Administrative Sciences : open access journal
2
Argumenta oeconomica
2
Cogent business & management
2
Cornell hospitality quarterly : CQ
2
Economic research
2
Journal of Tourism, Heritage & Services Marketing : JTHSM
2
Journal of family business management : JFBM
2
Journal of management research
2
Journal of service research : JSR
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Tourism review : the official journal of the AIEST
2
Acta Universitatis Danubius / Oeconomica
1
African journal of economic and management studies : AJEMS
1
Asia-Pacific journal of business administration
1
Benchmarking : an international journal
1
Bizinfo (Blace) : časopis iz oblasti ekonomije menadžmenta i informatike
1
Contemporary issues in social science
1
Cross cultural management : an international journal
1
Cuadernos de administración : quarterly publication of Facultad de Ciencias de la Administración, Universidad del Valle
1
EuroMed journal of business
1
European research studies
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Gabler-Edition Wissenschaft / Marketing und Innovationsmanagement
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ECONIS (ZBW)
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1
Expressions of anti-Black biases, job satisfaction, and turnover intentions in the full-service restaurant industry
Brewster, Zachary W.
;
Heffner, Allen V.
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
2
,
pp. 291-302
Persistent link: https://www.econbiz.de/10014230014
Saved in:
2
The effect of waiters' occupational identity on employee turnover within the context of Michelin-starred restaurants
Jerez Jerez, Maria Jesus
;
Melewar, T. C.
;
Foroudi, Pantea
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
7
,
pp. 1215-1243
Persistent link: https://www.econbiz.de/10014366189
Saved in:
3
Organizational ethnic diversity's influence on hotel employees' satisfaction, commitment, and turnover intention : gender's moderating role
Hsiao, Aaron
;
Ma, Emily Jintao
;
Lloyd, Kathleen
;
Reid, Sacha
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
1
,
pp. 76-108
Persistent link: https://www.econbiz.de/10012157315
Saved in:
4
Be adaptive to stay : a multidimensional examination of career adaptability among hospitality employees
Lee, Lindsey
;
Mistry, Trishna G.
;
Ponting, Sandra Sun-Ah
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
4
,
pp. NP33-NP46
Persistent link: https://www.econbiz.de/10014266123
Saved in:
5
Emotional dissonance among frontline hospitality employees : an exploratory study examining habituation theory using fMRI
Choi, Woosik Danny
;
Kelley, Timothy
;
Walden, Eric
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
1
,
pp. 174-188
Persistent link: https://www.econbiz.de/10012794079
Saved in:
6
Does national culture matter? : restaurant employees' workplace humor and job embeddedness
Chen, Han
;
Ayoun, Baker
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
6
,
pp. 1096-1121
Persistent link: https://www.econbiz.de/10013387364
Saved in:
7
An exploratory examination of supervisor undermining, employee involvement climate, and the effects on customer perceptions of service quality in quick-service restaurants
Mathe, Kimberly
;
Slevitch, Lisa
- In:
Journal of hospitality & tourism research : JHTR ; the …
37
(
2013
)
1
,
pp. 29-50
Persistent link: https://www.econbiz.de/10009772556
Saved in:
8
The role and effect of job satisfaction and empowerment on customers' perception of service quality: a study in the restaurant industry
Gazzoli, Gabriel
;
Hancer, Murat
;
Park, Yumi
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
1
,
pp. 56-77
Persistent link: https://www.econbiz.de/10003968132
Saved in:
9
Burned! : the impact of work aspects, injury, and job satisfaction on unionized cooks' intentions to leave the cooking occupation
Young, Cheri A.
;
Corsun, David L.
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
1
,
pp. 78-102
Persistent link: https://www.econbiz.de/10003968134
Saved in:
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