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~type:"article"
~person:"Holmqvist, Jonas"
~subject:"Finnland"
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Finnland
Consumer behaviour
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Holmqvist, Jonas
Dasí, Àngels
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Van Vaerenbergh, Yves
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European journal of marketing : EJM
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Managing service quality : MSQ ; an international journal
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Speak my language if you want my money : service language's influence on consumer tipping behavior
Van Vaerenbergh, Yves
;
Holmqvist, Jonas
- In:
European journal of marketing : EJM
47
(
2013
)
8
,
pp. 1276-1292
Persistent link: https://www.econbiz.de/10009787169
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2
Consumer language preferences in service encounters : a cross-cultural perspective
Holmqvist, Jonas
- In:
Managing service quality : MSQ ; an international journal
21
(
2011
)
2
,
pp. 178-191
Persistent link: https://www.econbiz.de/10008988081
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