Mousa, Mohamed; Abdelgaffar, Hala - In: Consumer Behavior in Tourism and Hospitality 18 (2023) 2, pp. 228-240
Purpose This study aims to investigate the extent to which global shocks like Covid-19, climate crisis or war in Ukraine represent a negative career shock for hotel employees and how their individual resilience helps them to mitigate such shock. Design/methodology/approach A qualitative research...